There was a time when I believed that the two most powerful sentences in the English language were “I love you” and “I’m sorry.” I now know that those words can wound, deeply, when they’re contradicted by our actions. “I’m sorry” can even insult our intelligence if regret never leads to repentance.
I was reminded of this by an unlikely source, a television show — specifically, “The Bear,” FX’s hit drama about a Chicago restaurant and the small community of cooks and servers who are trying to transform a family-owned sandwich shop into a Michelin-starred culinary showcase.
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