In the immediate throes of an emergency, a little flailing is to be expected. It’s human nature. We are, by and large, fearful people prone to bad, selfish decisions when faced with a crisis. Fear is inevitable. What we do in the face of fear defines us. Are we hollow people who give in to our worst instincts in an emergency? Or are we people of virtue, courage and compassion who defy the temptation to despair and rise to the challenge of our era?