World Relief, one of the resettlement agencies, began adding case workers in the fall, expecting a huge influx of refugees. At the organization's 25 offices, case workers shepherd refugees through all aspects of life in America. They pick them up at the airport; set up housing, complete with furniture and clothes; advise them on searching for jobs; and help enroll children in school.
However, each World Relief office has gone from settling between five and 15 families a week to one or two, said Matthew Soerens, the organization's U.S. director of church mobilization.
The organization is now in the process of laying off around 150 people and closing five offices.
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