When I lived near the Mormon Church History Sites in Palmyra, New York, an anti-Mormon protester took up a spot outside the Joseph Smith Farm. What did the missionaries who worked at the visitor's center do? They went outside, gave the protester some lunch and let him know that he was more than welcome to come inside to beat the heat, get a drink or use the bathroom.
You're going to encounter rude people from time to time. You can scream and yell and threaten to sue, or you can respond like a Mormon: with humor, kindness, and baked goods. Only one of these methods makes everyone better off.
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