For all Il Papa’s social media encouragement the last few years, the Roman Catholic Church continues to struggle with digital ministry practice, particularly where new media intersects the church’s medieval sacramental structure.
In 2011, a new smartphone app aimed to support preparation for and the practice of confession ended up generating more confusion than contrition when a not particularly social design invited people to conclude that absolution was granted by way of the Confession app itself rather than, according to Catholic teaching, through the mediation of the priest.
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