The Anatomy of a Real Apology

The Anatomy of a Real Apology

I'm sorry, but when you look at what happened you'll see that I was completely justified. I'm sorry, but it wasn't my fault at all.

All right, OK, I'm sorry. I'm so-o-o sorry. Excu-u-u-u-uze me.

I'm sorry if I hurt your feelings. I'm sorry I got you so upset. If I did anything wrong, I'm truly sorry for it.

All right, whatever I did, I apologize for it. Satisfied? If you don't accept my apology by Friday, then consider it withdrawn. I'll apologize if you apologize, it's not like you were perfect.

Have you ever heard these apologies? Ever used any of them?

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